Frequently Asked Questions
When will my order ship?
Our turnaround time is currently 10 business days. This does not include weekends or holidays. As much as we would love to be as cool as Amazon Prime, handmade items just take longer! We also balance work life and family life, which is the plus-side to owning our own business. We hand make every order when it's ordered so it takes a little longer to get things out. Please wait the full 10 business days before emailing to find out where your order is. We will be sure and send an email when it ships with a tracking number.
Do you have any discount codes?
Be sure and join our VIP facebook group, follow us on Instagram, and sign up for emails! We are constantly dropping codes for you to use!
Can I choose which way the clips face?
Yes! Clips come standard to your child's left. If you need them switched, please put a note in the comments and we will make sure to switch it for you!
What if my order gets lost?
Occasionally, packages get lost in the mail. Such a bummer! Unfortunately because we cannot control the post, we encourage you to first file a missing package claim with USPS. If they are unable to locate your package, and the package has not arrived within 2 weeks of the ship date, please contact us and we will work with you!